# Niftipay Documentation

> Merchant documentation for Niftipay: embedded payment infrastructure for card,
> crypto and stablecoin transactions, with settlement, payout routing, refunds,
> webhooks and transaction monitoring.

Full plain-text corpus: https://docs.niftipay.com/llms-full.txt

## Sections

- [Getting Started](https://docs.niftipay.com/): How Niftipay fits into a merchant stack, which integrations are supported, and the setup checklist to run before taking live payments.
- [Company Verification (KYB/KYC)](https://docs.niftipay.com/company-verification): Completing Niftipay KYB and KYC verification: the Company Profile wizard, the verification gate that holds payouts, and why submitting is not the same as being approved.
- [Dashboard](https://docs.niftipay.com/dashboard): Reading the Niftipay dashboard: what the wallet cards show, and the daily monitoring checklist for merchant operators.
- [Transactions](https://docs.niftipay.com/transactions): Reading the Niftipay transactions list: what each table column means, and how to search and filter transaction history.
- [Payment Statuses](https://docs.niftipay.com/payment-statuses): Reference for every Niftipay payment status, a quick-reference table, and troubleshooting steps for payments stuck in an unexpected state.
- [Crypto Payments](https://docs.niftipay.com/crypto-payments): Creating a crypto invoice with Niftipay, the payment lifecycle from invoice to confirmation, and operational notes on underpayments and expiry.
- [Create Invoice](https://docs.niftipay.com/create-invoice): Creating a Niftipay invoice from the dashboard: the Crypto tab, the Fiat Card tab, and the customer information each one requires.
- [Fiat / Card Payments](https://docs.niftipay.com/fiat-payments): How Niftipay fiat and card payments work, how to create a fiat card order, and how card processor statuses map onto Niftipay order statuses.
- [Settlements & Withdrawals](https://docs.niftipay.com/settlements): The Niftipay payouts view, the withdrawal process end to end, and chain-specific notes for each supported network.
- [Payouts](https://docs.niftipay.com/payouts): Working with Niftipay payouts: what the Payouts view lets you do, and the schedule payouts are released on.
- [Wallets](https://docs.niftipay.com/wallets): Niftipay wallets: the difference between the withdrawal minimum and the payout minimum, and the actions available on each wallet card.
- [Refunds & Disputes](https://docs.niftipay.com/refunds-disputes): The Niftipay refund lifecycle, how to handle disputes and chargebacks, and the timelines to expect at each stage.
- [API Keys](https://docs.niftipay.com/api-keys): Generating a Niftipay API key, authenticating requests against the Niftipay API, and best practices for storing and rotating keys.
- [Webhooks](https://docs.niftipay.com/webhooks): Setting up a Niftipay webhook endpoint, the event types Niftipay emits, and how to verify webhook signatures before trusting a payload.
- [Fraud & Risk](https://docs.niftipay.com/fraud-risk): Niftipay fraud alerts and risk alert events, the chargebacks view, and the suspicious payment indicators worth escalating.
- [Security](https://docs.niftipay.com/security): Niftipay security controls, enabling two-factor authentication (2FA), and account security best practices for merchant teams.
- [Team, Roles & Users](https://docs.niftipay.com/team): Adding staff to one Niftipay account: creating a role, what each permission grants, inviting a teammate, and why every person needs their own login rather than a second account.
- [Support & Escalation](https://docs.niftipay.com/support): How to contact Niftipay support by email or Telegram, what to include in a request so it can be resolved on first response, and how urgent issues are escalated.
- [Glossary](https://docs.niftipay.com/glossary): Definitions of the payment, crypto and settlement terms used across the Niftipay documentation.

## Pages

- [Getting Started — Why This Matters](https://docs.niftipay.com/#why-this-matters)
- [Getting Started — How Niftipay Fits in the Stack](https://docs.niftipay.com/#how-niftipay-fits-in-the-stack)
- [Getting Started — Supported Integrations](https://docs.niftipay.com/#supported-integrations)
- [Getting Started — Setup Checklist](https://docs.niftipay.com/#setup-checklist)
- [Getting Started — Dashboard Navigation](https://docs.niftipay.com/#dashboard-navigation)
- [Getting Started — Key Operational Notes](https://docs.niftipay.com/#key-operational-notes)
- [Getting Started — Next Steps](https://docs.niftipay.com/#next-steps)
- [Company Verification (KYB/KYC) — Payouts are held until verification is complete](https://docs.niftipay.com/company-verification#payouts-are-held-until-verification-is-complete)
- [Company Verification (KYB/KYC) — Verification Gate](https://docs.niftipay.com/company-verification#verification-gate)
- [Company Verification (KYB/KYC) — The Company Profile wizard](https://docs.niftipay.com/company-verification#the-company-profile-wizard)
- [Company Verification (KYB/KYC) — Submitting isn't approval](https://docs.niftipay.com/company-verification#submitting-isn-t-approval)
- [Dashboard — Why This Matters](https://docs.niftipay.com/dashboard#why-this-matters)
- [Dashboard — Payments Dashboard](https://docs.niftipay.com/dashboard#payments-dashboard)
- [Dashboard — Dashboard Overview](https://docs.niftipay.com/dashboard#dashboard-overview)
- [Dashboard — Wallet Card Information](https://docs.niftipay.com/dashboard#wallet-card-information)
- [Dashboard — Customers View](https://docs.niftipay.com/dashboard#customers-view)
- [Dashboard — Daily Monitoring Checklist](https://docs.niftipay.com/dashboard#daily-monitoring-checklist)
- [Dashboard — Common Issues](https://docs.niftipay.com/dashboard#common-issues)
- [Transactions — Why This Matters](https://docs.niftipay.com/transactions#why-this-matters)
- [Transactions — Transactions List](https://docs.niftipay.com/transactions#transactions-list)
- [Transactions — Orders View](https://docs.niftipay.com/transactions#orders-view)
- [Transactions — Transaction Table Columns](https://docs.niftipay.com/transactions#transaction-table-columns)
- [Transactions — Search & Filter](https://docs.niftipay.com/transactions#search-and-filter)
- [Transactions — Common Issues](https://docs.niftipay.com/transactions#common-issues)
- [Transactions — Next Steps](https://docs.niftipay.com/transactions#next-steps)
- [Payment Statuses — Why This Matters](https://docs.niftipay.com/payment-statuses#why-this-matters)
- [Payment Statuses — Status Reference](https://docs.niftipay.com/payment-statuses#status-reference)
- [Payment Statuses — Quick Reference](https://docs.niftipay.com/payment-statuses#quick-reference)
- [Payment Statuses — Troubleshooting](https://docs.niftipay.com/payment-statuses#troubleshooting)
- [Crypto Payments — Why This Matters](https://docs.niftipay.com/crypto-payments#why-this-matters)
- [Crypto Payments — Supported Assets](https://docs.niftipay.com/crypto-payments#supported-assets)
- [Crypto Payments — Creating an Invoice](https://docs.niftipay.com/crypto-payments#creating-an-invoice)
- [Crypto Payments — Create Crypto Invoice](https://docs.niftipay.com/crypto-payments#create-crypto-invoice)
- [Crypto Payments — Payment Lifecycle](https://docs.niftipay.com/crypto-payments#payment-lifecycle)
- [Crypto Payments — Operational Notes](https://docs.niftipay.com/crypto-payments#operational-notes)
- [Crypto Payments — Common Issues](https://docs.niftipay.com/crypto-payments#common-issues)
- [Crypto Payments — Next Steps](https://docs.niftipay.com/crypto-payments#next-steps)
- [Create Invoice — Crypto tab](https://docs.niftipay.com/create-invoice#crypto-tab)
- [Create Invoice — Fiat Card tab & Customer Info](https://docs.niftipay.com/create-invoice#fiat-card-tab-and-customer-info)
- [Fiat / Card Payments — Why This Matters](https://docs.niftipay.com/fiat-payments#why-this-matters)
- [Fiat / Card Payments — How Fiat Payments Work](https://docs.niftipay.com/fiat-payments#how-fiat-payments-work)
- [Fiat / Card Payments — Create Fiat Card Order](https://docs.niftipay.com/fiat-payments#create-fiat-card-order)
- [Fiat / Card Payments — Fiat Status Mapping](https://docs.niftipay.com/fiat-payments#fiat-status-mapping)
- [Fiat / Card Payments — Operational Notes](https://docs.niftipay.com/fiat-payments#operational-notes)
- [Fiat / Card Payments — Next Steps](https://docs.niftipay.com/fiat-payments#next-steps)
- [Settlements & Withdrawals — Why This Matters](https://docs.niftipay.com/settlements#why-this-matters)
- [Settlements & Withdrawals — Payouts View](https://docs.niftipay.com/settlements#payouts-view)
- [Settlements & Withdrawals — Withdrawal Process](https://docs.niftipay.com/settlements#withdrawal-process)
- [Settlements & Withdrawals — Chain-Specific Notes](https://docs.niftipay.com/settlements#chain-specific-notes)
- [Settlements & Withdrawals — Payout Schedule](https://docs.niftipay.com/settlements#payout-schedule)
- [Settlements & Withdrawals — Rolling Reserve](https://docs.niftipay.com/settlements#rolling-reserve)
- [Settlements & Withdrawals — Fees](https://docs.niftipay.com/settlements#fees)
- [Settlements & Withdrawals — Troubleshooting](https://docs.niftipay.com/settlements#troubleshooting)
- [Settlements & Withdrawals — Next Steps](https://docs.niftipay.com/settlements#next-steps)
- [Payouts — What you can do here](https://docs.niftipay.com/payouts#what-you-can-do-here)
- [Payouts — Payout Schedule](https://docs.niftipay.com/payouts#payout-schedule)
- [Wallets — Withdrawal minimum vs. payout minimum](https://docs.niftipay.com/wallets#withdrawal-minimum-vs-payout-minimum)
- [Wallets — Per-card actions](https://docs.niftipay.com/wallets#per-card-actions)
- [Refunds & Disputes — Why This Matters](https://docs.niftipay.com/refunds-disputes#why-this-matters)
- [Refunds & Disputes — Refund Lifecycle](https://docs.niftipay.com/refunds-disputes#refund-lifecycle)
- [Refunds & Disputes — Dispute Handling](https://docs.niftipay.com/refunds-disputes#dispute-handling)
- [Refunds & Disputes — Expected Timelines](https://docs.niftipay.com/refunds-disputes#expected-timelines)
- [Refunds & Disputes — Common Issues](https://docs.niftipay.com/refunds-disputes#common-issues)
- [Fraud & Risk — Why This Matters](https://docs.niftipay.com/fraud-risk#why-this-matters)
- [Fraud & Risk — Fraud Alerts](https://docs.niftipay.com/fraud-risk#fraud-alerts)
- [Fraud & Risk — Reading an alert](https://docs.niftipay.com/fraud-risk#reading-an-alert)
- [Fraud & Risk — Risk Alert Events](https://docs.niftipay.com/fraud-risk#risk-alert-events)
- [Fraud & Risk — Chargebacks View](https://docs.niftipay.com/fraud-risk#chargebacks-view)
- [Fraud & Risk — Chargeback Cases](https://docs.niftipay.com/fraud-risk#chargeback-cases)
- [Fraud & Risk — Blocked Devices](https://docs.niftipay.com/fraud-risk#blocked-devices)
- [Fraud & Risk — Suspicious Payment Indicators](https://docs.niftipay.com/fraud-risk#suspicious-payment-indicators)
- [Fraud & Risk — Next Steps](https://docs.niftipay.com/fraud-risk#next-steps)
- [Security — Why This Matters](https://docs.niftipay.com/security#why-this-matters)
- [Security — Security Controls](https://docs.niftipay.com/security#security-controls)
- [Security — Security / Verification Settings](https://docs.niftipay.com/security#security-verification-settings)
- [Security — Two-Factor Authentication (2FA)](https://docs.niftipay.com/security#two-factor-authentication-2fa)
- [Security — Best Practices](https://docs.niftipay.com/security#best-practices)
- [Team, Roles & Users — One Account, Many People](https://docs.niftipay.com/team#one-account-many-people)
- [Team, Roles & Users — Create a Role](https://docs.niftipay.com/team#create-a-role)
- [Team, Roles & Users — What Each Permission Grants](https://docs.niftipay.com/team#what-each-permission-grants)
- [Team, Roles & Users — Invite a Teammate](https://docs.niftipay.com/team#invite-a-teammate)
- [Support & Escalation — Contact Niftipay Support](https://docs.niftipay.com/support#contact-niftipay-support)
- [Support & Escalation — What to Include in Your Request](https://docs.niftipay.com/support#what-to-include-in-your-request)
- [Support & Escalation — Urgent Escalations](https://docs.niftipay.com/support#urgent-escalations)
- [Support & Escalation — Communication Channels](https://docs.niftipay.com/support#communication-channels)
- [Support & Escalation — Getting Help](https://docs.niftipay.com/support#getting-help)
- [Support & Escalation — FAQ](https://docs.niftipay.com/support#faq)
- [Support & Escalation — Common Issues Quick Reference](https://docs.niftipay.com/support#common-issues-quick-reference)
- [Glossary — Terms & Definitions](https://docs.niftipay.com/glossary#terms-and-definitions)

## Contact

- [Support](mailto:support@niftipay.com): support@niftipay.com