Transactions
View, search, and export all payment activity across crypto and fiat card orders.
Why This Matters
The Transactions view is your primary tool for reconciliation, customer support, and audit. Every payment event — including partial payments, refunds, and chargebacks — appears here.
Transactions List
Transactions-01: Full transaction list with status filtering
Orders View
Use the Orders view to review crypto and fiat orders, filter by date, type, status, and currency, and export order data.
Transaction Table Columns
| Column | Description |
|---|---|
| Reference | Your internal order reference or invoice number |
| Type | Fiat (card) or Crypto |
| Chain | Blockchain network used for a crypto order; blank for fiat |
| Amount | Order amount as priced at creation |
| Currency | Fiat currency the amount was priced in (EUR, USD, GBP) |
| Customer | Customer name captured at invoice creation |
| Customer email captured at invoice creation | |
| Status | Current order status — see the filter definitions below |
| Created | Date and time the order was created |
| Paid At | Date and time payment was confirmed |
Search & Filter
Search Bar
Search by reference, customer name, email address, or chain.
Filters
Four dropdowns above the table: the date range (This month by default), the order type (Fiat, Crypto, or both), the status, and the currency. The totals card and the completion-rate tiles follow whatever filters are set. The Columns button shows or hides table columns.
Export
Export the filtered list for reconciliation and accounting. Filter before exporting to get the exact date range, type or status subset you need.
What each status filter includes
Fiat and crypto orders use different underlying statuses. The status filter groups them so one choice covers both types.
| Filter | Includes |
|---|---|
| Completed | Fiat completed and crypto paid |
| New | Recent fiat orders |
| Pending | Fiat processing and crypto pending |
| Failed | Fiat error or failed, and crypto failed |
| Cancelled | Cancelled orders |
| Expired | Expired fiat orders |
| Refunded | Fiat refunded and crypto refunded |
| Chargeback | Fiat orders with at least one chargeback event |
Completion rate
Above the totals, five tiles summarise the filtered period: Completed, Declines, Expired, Cancelled and Processing, each with a count and a share. The completion rate is completed orders divided by all orders created in the period, including declined, expired, cancelled and still-processing orders. Refunded and charged-back orders count as completed, because the payment itself succeeded. The Orders Total card shows daily totals in EUR, USD or GBP, with declined orders stated separately.
Customers
The Customers page lists everyone who has placed an order with you, one row per customer: Email, Name, Orders, Total Spent, Currency and Last Order.
- Search by email or name.
- Click a customer to open their details and order history.
- Export the customer list to CSV, and use the Columns menu to choose which columns show.
Common Issues
Transaction missing from list?
Check if a status filter is active — clear the filter to show all transactions. If still missing, search by reference number or customer email.
Need to find an old transaction?
Widen the date range first — the list defaults to this month — then search by the customer email or your internal reference number.
Next Steps
- 1Review Payment Statuses to understand each status in detail
- 2Set up webhooks to receive real-time status notifications
- 3Export transactions monthly for reconciliation
Need help? Email support@niftipay.com with your merchant name, order or payment reference, screenshots or error messages, and a short description of the issue.